Language: English
Last modified: 26/01/2024
Trading name: Charles Thai
ABN: 72783669559
Address: 45 King St, Newtown, NSW 2042, Australia
Website: http://www.charlesthai.com
(hereinafter referred to as the “Restaurant” or “We” or “Us”)
These Terms and Conditions apply to you as a customer for online ordering (hereinafter referred to as “you” or the “user” or the “customer”)
PLEASE READ THIS TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OUR ONLINE ORDERING APPLICATION. YOUR ACCESS AND/OR USE OF THE ONLINE ORDERING BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
For the sake of clarity, these Terms and Conditions apply to the online ordering through the application (hereinafter referred to as the “online ordering application” is the online ordering application used by the customer to place its order for different products and/or service. The online ordering application is owned and operated by the licensor of the license agreement regarding its use for online ordering. Without affecting the generality of the present Terms and Conditions and for the sake of clarity, you must also respect the license agreement regarding the use of the application in order to order online.
Subject to your compliance with our Terms and Conditions, we grant you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable licence to: (i) access and use the Applications on your personal device solely in connection with your use our service; and (ii) access and use any content, information and related materials that may be made available through our service, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by us. Except otherwise expressly mentioned, all the information in relation with the online ordering application (including without limitation the images, buttons and text) are property and/or available with the permission of the licensor of the license agreement regarding the use of the application in order to order online and holds usage rights over them and, may not be copied, distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording or otherwise, without its prior written permission. The content referring to specific products (e.g. food items), arrangement and texts layout of the online ordering application and/or process, the trademarks, and any other content, are proprietary and are protected according with the legal regulations in force and cannot be used in any way without our express written permission.
The online ordering application and/or process may include content, information or links to third parties or third-party sites. Once you click on a link to third-party services or content, you will be subject to the terms and conditions and privacy policy of that website, destination, or third-party service provider. You use all links in third-party websites and advertisements at your own risk as these are not part of our services and are not controlled by us. We are not responsible for the content of any such sites, these links may be accessed at the user's own risk, and we make no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this ordering online application. You agree to hold harmless and relieve us from any liability whatsoever arising from your use of information from a third party or your use of any third-party website.
When you made an order using the online ordering application, you may be asked to provide personal information such as contact details, payment details, dietary and other personal details required to execute the online orders. The collection, use and storage of personal information are documented in our Privacy Policy also published on this website which we recommend you read.
If you decide on ordering online, you acknowledge and agree that the use of the online ordering application and/or processes at your own risk and the maximum extent permitted according to the applicable law. We shall make all the necessary diligences to ensure that the information in relation with the online ordering is accurate and reliable. However, errors may sometimes occur therefore you should take appropriate steps to verify all information in relation with the online ordering before using it. We may from time to time revise the information in relation with the online ordering application and/or process and reserves the right to make such changes without any obligation to notify any past, current or prospective customers. You shall also acknowledge and agree that all orders are treated as an express intention to purchase the nominated products and/or services for the agreed online prices and we treat this as a binding offer from you to purchase such products and services. The acceptance of any order for any of the products and/or services shall be at our discretion. Our acceptance of an order may occur when you receive an on-screen message and/or email notification and/or an SMS, confirming your order. The online order once placed cannot be modified or cancelled either through the website or offline by calling us directly. However, if you have a complain upon receipt of the orders and wish to be refunded, please refer to the refund policy below. In any event, the Restaurant's liability to the Client shall not exceed the total price charged for the relevant products/and or services.
This terms and Conditions shall be governed by and construed in accordance with the laws of the state in which the Restaurant is located and the Restaurant and any dispute arising out of or in connection with these shall be settled by the competent courts from the location of the Restaurant.
Refund Policy
We are committed to providing our valued customers with high-quality, freshly cooked and ready to eat, take-away or home-delivered food. However, we do understand sometimes refund requests may be made. This policy sets out circumstances in which we may provide refunds in respect of a specific issue, at our absolute discretion.
We will gladly replace, or refund incorrect products received or products that are sub-standard and/or spoiled. However, we will not issue refunds for:
For all returns and replacement enquires please phone our restaurant directly within one hour of receipt of your order.
Subject to applicable legal regulations in force, we may, in our discretion, from time to time amend or otherwise modify the Terms and Conditions of use. These Terms and Conditions describe the general online ordering terms and conditions between us and you and different rights and obligations of the Parties. We will notify you of any changes by posting the new Terms and Conditions and/or Refund Policy on this page. Any changes are effective when they are posted on this page. If you have any questions about these Terms and Conditions and/or Refund Policy, you can contact us:
By email: contact: contact@charleshai. com
By visiting this page on our website: http://www.charlesthai.com
By phone number: O2 95164510
Copyright @ 2023 Charles Thai Restaurant - All Rights Reserved
Powered by Godaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.